Managed computing is based on the same principles. iVASP - now Compass Managed Services - introduced this concept to the New Zealand market in 1999 and continues to be the country’s leading supplier of managed computing services.

Compass Managed Services operates a centralised data centre that runs all the required software applications for your business. Private data networks link your sites to the data centre and Compass Managed Services manages the entire operation including the network, help desk support, backup and security - all for a fixed monthly fee. You don’t have the hassle and expense of running your own IT and network teams, or worrying about disaster recovery plans.

Business Benefits of Managed Computing
A fully managed computing solution offers many advantages. It helps to better manage risk, better manage costs, conserve capital, and allows you to take advantage of the reliability and flexibility of a world class IT infrastructure. It also provides easy and cost efficient integration of new and emerging technologies.

Eliminate Risk
Data Protection – Compass Managed Services provides the best physical and electronic data security available. Best practice disaster recovery and backup procedures include backup every 2 hours with offsite storage every night. 5 man hours per day are budgeted for monitoring, analysing and updating security.

Reliability – Compass Managed Services’s data centre is built to enterprise standards. By setting up redundancy in each area of the network all clients receive service levels for speed, availability and helpdesk response. Qualified specialists constantly monitor the network to proactively prevent system failure.

Service and Support – Compass Managed Services’s managed service includes 24/7 helpdesk support via a 0800 number and email helpdesk. All authorised users on the network can log calls for Compass Managed Services technical staff to respond within agreed service levels.

Staff Dependency – Organisations are often exposed when key individuals take vital expertise with them when they leave. Compass Managed Services ensures on-going support from a large team of highly skilled professionals.

Future-Proof – What are your IT requirements for the next 6, 12, 36 months? A managed computing solution allows you to try new technologies on a per user monthly basis without major investment or commitment.

Lower Cost
Predictable Fixed Operating Costs – Expensive, unpredictable, capital expenditure is replaced with a fixed monthly operating fee.

Total Cost of Ownership (TCO) – Compass Managed Services provide an IT model with 100% visibility of expenses and a lower total cost of ownership than can be achieved by managing IT in-house.

Flexible and Available
Scalability and Flexibility – As business requirements change Compass Managed Services can respond immediately by delivering different applications to different users and/or sites. The speed and ease in which customers can scale up or down under a managed service model ensures that resource exactly matches demand.

Remote Access – Applications and email can be delivered anywhere, anytime to mobile devices, laptops and public internet terminals without jeopardising security. Staff can work from home, from a hotel overseas or clear emails from their handheld device (PDA) whilst out of the office.

Easy Management
Standardised Software Versions – Upgrades, patches, service packs, virus definitions and software releases are applied as they are made available. All staff are standardised on the most recent software versions ensuring compatibility and security control.

Single Vendor with Full Responsibility – Avoid finger pointing between suppliers by dealing with a single supplier that takes responsibility for your entire IT environment.

Business Focus – Allow staff to focus on core business and avoid being side tracked with IT maintenance and administration.

For more information, please contact us our specialised managed services team on 0800 432 925 (press 1 for sales).