Residential MyCompass customers have moved over to Zeronet. Pop across to zeronet.co.nz/account and you'll be sorted in no time.
For Business and Copper customers please login below:
My Compass
Say hello
We take urgent and tech support requests via chat from 10 AM to 6 PM, Monday to Friday. For payment, billing and non-urgent inquiries, email us at customersupport@compass.net.nz. Our dedicated team of support staff will be standing by.
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Network Status
Call 0800 640 840 for technical support, available from 8am to 8pm Monday to Friday and 9am to 5.30pm weekends and public holidays.